Explore the fundamentals of retention marketing and understand how the marketing funnel and customer lifecycle can guide the design and implementation of a successful subscription program.
Dive into the anatomy of a subscription program, covering key components like product selection, pricing strategies, and subscriber perks, along with the KPIs that define success.
Get a step-by-step guide to building, testing, and launching your subscription model, ensuring a smooth and effective rollout.
Learn how to map out and optimize the customer journey for both subscribers and non-subscribers to maximize retention, growth, and advocacy.
Implement strategies like post-purchase nurturing, cancellation flows, and subscriber perks to minimize churn and keep your subscribers loyal.
Discover tactics to convert one-time purchasers to subscribers, and drive growth through upsell flows, replenishment strategies, and targeted campaigns.
Boost your Average Order Value (AOV) with strategies such as surprise and delight, add-ons, bundle subscriptions, and rewarding subscriber milestones.
Retention Marketing Agency
Longplay is a full-service retention & lifecycle marketing partner for DTC e-commerce brands to optimize each stage of their customer lifecycle. Our methodology helps brands convert more leads, drive repeat purchases, increase AOV & increase customer LTV.
Our team has generated $300M+ in revenue for brands through email, SMS, direct mail, loyalty & membership programs, mobile apps & more. We've partnered with 7, 8 and 9-figure DTC e-commerce brands such as Dr. Squatch, Boxed Water, Dr. Harvey's, iRestore & more.
Subscription Management Platform
Skio is the ultimate subscription platform designed to empower e-commerce brands with seamless subscription management and growth tools. Our platform simplifies the process of launching, optimizing, and scaling subscription programs, offering features like one-click checkout, advanced analytics, and personalized customer experiences.
Skio is trusted by brands like Liquid I.V., Bulletproof, Milk Bar, Barstool Sports, Unilever, Vega, KOS, KITSCH, True Botanicals, mindbodygreen, Transparent Labs, GHOST, Wild One, Kosas, & KraveBeauty.